Customer Feedback for Feeln

Knowledge Base

  1. Devices 

    1. How many devices can I connect to my account?
    2. What devices can I use to stream Feeln?
    3. How do I activate a device?
    4. How do I activate Feeln on my Roku?
    5. How do I activate Feeln on my Apple TV?
  2. Streaming Movies 

    1. How many movies can I stream at one time?
    2. What if I experience a slight delay when playing films?
    3. Why am I only able to view the trailer of some movies?
    4. How do I expand to full-screen?
    5. I'm having buffering issues
  3. Billing 

    1. How do I edit my billing information?
    2. Why do you need my credit card information?
    3. Do you offer a free trial?
    4. Will the price change again in the near future?
    5. If I paid for a subscription at a higher price, can I be refunded the difference?
  4. Content 

    1. I was hoping to replace my cable service with Feeln for Hallmark movies.
    2. I'm looking for Christmas movies
    3. I have feedback about something I saw on the Hallmark Channel
  5. Log-in Issues 

    1. I forgot my password
    2. I've reset my password but still having difficulty logging in
    3. I paid for a subscription on my iPhone/iPad, but can't log in and did not receive a Welcome email from Feeln.
    4. When I log-in to Apple TV, it prompts me for another payment
  6. General 

    1. Are your movies Closed Captioned?
    2. How do I use Feeln?
    3. Why are you asking for my name and contact info?
    4. How much does a Feeln subscription cost?
    5. How secure is your site?
  7. Cancellation 

    1. How do I cancel my subscription?
    2. My subscription was created through in-app billing on my device, how do i cancel it?
    3. I created my subscription through in-app billing on my device, how do i cancel it?
    4. I created my subscription through Apple TV, how do I cancel it?
    5. I created my subscription through Roku, how do I cancel it?
  8. All articles 

    1. What is Feeln?
    2. How many movies can I stream at one time?
    3. How do I edit my billing information?
    4. Are your movies Closed Captioned?
    5. I'm having trouble with my eCards subscription
    86 articles 

Feedback and Knowledge Base