Customer Feedback for Feeln

Knowledge Base

  1. Account Information 

    1. My Account is through APPLE TV, how do I manage it?
    2. My Account is through ROKU, how do I manage it?
    3. My account is through HALLMARK eCARDS, how do I manage it?
    4. What if I am having difficulty logging in?
    5. Can I change my Username/Member Name?
  2. Billing 

    1. How do I get a refund?
    2. Why are you changing the price?
    3. I just signed up for a free trial at a higher price, what price will I be charged when I convert to being a paying subscriber?
    4. If I received a promotion and subscribed at a lower price, will I be charged more?
    5. If I paid for a subscription at a higher price, can I be refunded the difference?
  3. Cancellation 

    1. I created my subscription through Apple TV, how do I cancel it?
    2. I created my subscription through Roku, how do I cancel it?
    3. How do I cancel my free trial?
    4. How do I cancel my subscription?
  4. General 

    1. Why can't I sign up through my device?
    2. How do I use Feeln?
    3. How much does a Feeln subscription cost?
    4. How secure is your site?
    5. What is your copyright policy?
  5. Log-in Issue 

    1. When I log in to Apple TV, it prompts me for another payment, but I already paid.
  6. Watching Movies 

    1. Why can't I view movies on the Feeln website?
    2. I'm looking for Christmas movies.
    3. Are your movies Closed Captioned?
    4. Why am I only able to view the "trailer" of some movies?
    5. What devices can I watch Feeln on?
  7. All articles 

    1. What is Feeln?
    2. Why can't I view movies on the Feeln website?
    3. How do I activate a device?
    4. I'm having trouble with my eCards subscription
    5. I'm looking for movies from the Hallmark Channel.
    61 articles 

Feedback and Knowledge Base