Customer Feedback for Feeln

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Knowledge Base

  1. Devices 

    1. How do I manage my devices?
    2. How many devices can I connect to my account?
    3. What devices can I use to stream Feeln?
    4. How do I activate a device?
    5. How do I activate Feeln on my Roku?
  2. Streaming Movies 

    1. Why does Feeln not play on Internet Explorer on Windows 7?
    2. Movies stopped playing on website
    3. How many movies can I stream at one time?
    4. What if I experience a slight delay when playing films?
    5. Why is the background music so loud in your movies?
  3. Billing 

    1. How do I use a coupon code?
    2. How do I edit my billing information?
    3. Why do you need my credit card information?
    4. Do you offer a free trial?
    5. If I paid for a subscription at a higher price, can I be refunded the difference?
  4. Content 

    1. I was hoping to replace my cable service with Feeln for Hallmark movies.
    2. I'm looking for Christmas movies
    3. I have feedback about something I saw on the Hallmark Channel
  5. Log-in Issues 

    1. I forgot my password
    2. I've reset my password but still having difficulty logging in
    3. I paid for a subscription on my iPhone/iPad, but can't log in and did not receive a Welcome email from Feeln.
    4. When I log-in to Apple TV, it prompts me for another payment
  6. General 

    1. Can you tell me about Feeln?
    2. Are your movies Closed Captioned?
    3. How do I use Feeln?
    4. Why are you asking for my name and contact info?
    5. How much does a Feeln subscription cost?
  7. Cancellation 

    1. How do I cancel my subscription?
    2. My subscription was created through in-app billing on my device, how do i cancel it?
    3. I created my subscription through Apple TV, how do I cancel it?
    4. I created my subscription through Roku, how do I cancel it?
  8. All articles 

    1. What is Feeln?
    2. I'm having trouble with my eCards subscription
    3. I'm looking for movies from the Hallmark Channel.
    4. How do I reactivate my subscription?
    5. Where are My Favorites?
    98 articles 

Feedback and Knowledge Base